Tenant Information

Everything you need to know about managing your tenancy with CAP Centers.

Maintenance and Repairs

Leasing Office

Billing Inquiries

Emergency Calls

Rent & Payments

Rent is due on the 1st of each month.
A grace period of 5 days applies before late fees are assessed.
Payments can be made via check, ACH transfer, or wire.

Maintenance & Repairs

Submit maintenance requests via email or phone to our property management team.
Emergency maintenance is available 24/7 — call our hotline immediately.
Routine repairs are typically addressed within 2–3 business days.
Tenants are responsible for interior cleanliness and minor wear-and-tear.

Lease Information

Review your lease agreement for specific terms and conditions.
Lease renewals can be initiated 90 days before expiration.
Lease Transfers require prior written approval from management.
All lease modifications must be documented and signed by both parties.

Insurance Requirements

Tenants must maintain General Liability insurance of at least $2M per occurrence.
CAP Centers must be listed as an additional insured.
Proof of insurance must be provided before occupancy and upon renewal.
Business interruption insurance is strongly recommended.

Office Hours

Monday – Friday: 9:00 AM – 5:00 PM PST

Emergency maintenance available 24/7 — Call 213.235.9525

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